Divako, operated by Øwre-Johnsen AS (hereinafter referred to as "ØJ"), is a platform managing data flows from IoT devices, focusing on water and energy consumption monitoring. Our services help municipalities, condominiums, and large-scale clients to gather, analyze, and understand data from their devices.
Responsible Entity: Øwre-Johnsen as
Organization number: 919 151 137
Phone: +47 72 59 61 00
To accurately distribute water and energy costs, we need to ensure data from sensors and meters are correctly reported. This requires knowing the locations of these devices.
By analyzing data from sensors, we can detect leaks within zones or individual properties to prompt necessary actions for leak prevention and cost savings.
Divako may register resident details, including names, addresses, and phone numbers, for efficient cost distribution and communication.
Divako enables notifications for unusual sensor readings, necessitating the storage of personal contact information to relay such alerts.
We may issue invoices based on meter readings, requiring the storage of personal data.
To provide effective customer service, we store information to address queries and handle equipment-related complaints.
Your information is processed for consumption data analysis to improve service delivery, where data is primarily aggregated and anonymized.
Periodic newsletters may be sent out containing updates and relevant information related to our services.
For users utilizing Vipps, Google, Microsoft, or Apple login services:
The following personal information may be stored:
Processing of the above information is based on:
Personal data is retained as long as necessary to fulfill our obligations. Data is deleted once the customer relationship concludes or the basis for processing no longer applies.
You are entitled to access, correct, or request deletion of your personal data, subject to legal and contractual obligations. For example, certain data may need to be retained in compliance with the Accounting Act.
For further information on our privacy practices, please contact us at the details provided above.