Here you will find a simple overview of how to use the Divako mobile app.
Divako's mobile app is downloaded from Google Play (Google Butikk) or Apple App Store.
When you open the app for the first time, you must log in to access your data.
There are several ways to log in:
After you have logged in, you do not need to log in again unless you choose to log out, reinstall the app, or change your phone / device.
To be able to log in, you need a user, contact support@divako.no for help creating a user.
To use login via Apple, Google, or Microsoft, you must be registered with the corresponding e-mail address in Divako.
Home gives you an overview of all the meters belonging to your residence. For each meter, you can see consumption over given periods; today, current week, or current month. To select a period, you can press the buttons provided towards the bottom of the screen. The dates in the meter's field show you which date is included in the period and when the last meter value was updated.
Detailed meter view
Below the graph, you will find information about what the current graph shows, as well as some technical information about the meters themselves. This information is very useful if there is a need for support.
If you scroll to the bottom of the screen, there is a button "Take a picture of the meter". When you press this, you will come to a new screen that gives you instructions on how best to take a picture of the meter. You can either take the photo directly in the app or upload a photo that has already been taken. For users who have the app installed on Android, we recommend that you take a picture with the camera and upload this instead of using the camera in the app. After the image is uploaded, you will see a preview of the photo in the app, you might have to reload the page by swiping down. If you want to delete the image, this is easily done by clicking the button "Delete this picture".
The icon up in the right corner provides you with some simple settings. Here you can change the name of your home, the number of residents living in the home (for future features), and change the background color.
This tab shows all of your notifications, this can be:
This tab gives you the opportunity to edit the information related to your profile.
This is also where you can log out of the app, and where you can locate "Privacy policy" and "Terms & Conditions" for Divako.
If you have more than one building / home with remote reading in Divako, you can change between them by clicking "Home name " and choosing the relevant building in the list.